Platform
Automate the tasks your agency repeats every day
Request documents, send reminders, prepare approval requests and track outstanding work. LETO records the responses and follows the rules you approve. Staff handle decisions and tasks outside those permissions.
Available actions depend on your enabled workflows and connected systems.
What the platform automates
Tasks and records in one system
See how each area handles documents, requests, approvals and follow-up, and where your team remains responsible.
Maintenance
Organise repair reports, request missing details, prepare landlord approvals and send authorised instructions to approved contractors.
Tenancy administration
Track documents, certificate dates, renewals and move-in readiness. Request missing items and send agreed reminders.
Reporting
Review overdue work, pending approvals and blocked move-ins. Open the cases behind each figure to check the details.
Sales progression
Track sales milestones and outstanding actions. Confirm the supported tasks, release status and plan inclusion with us before relying on them.
How the automation works
How LETO handles a task
The same steps apply to document requests, approvals and routine follow-up. The actions available depend on your setup.
01
Record the task
Save the request or document against the relevant record, with the information staff need to review it.
02
Check the details
Identify missing information, request the details and flag uncertain points for someone to check.
03
Check permissions
Follow the approval limits and escalation rules your agency has agreed. Record the decision and who authorised it.
04
Follow up
Send authorised reminders and updates, record responses and flag overdue tasks for your team.
Where it fits
Alongside your CRM, not instead of it
LETO is the automation layer. Your CRM stays the system of record for applicants, offers and marketing. LETO uses the CRM records within the scope of each connection and records operational activity against the relevant case. See the integration register for what is read and written back.
Where your team and existing systems remain responsible
CRM
Applicant management, marketing and offer handling stay where they are today.
Accounting
Client accounting and rent ledgers stay in your finance system. Where costs are recorded in LETO, it is for operational context.
Approvals
LETO only takes a step on its own where your administrators have allowed it. Anything outside those limits waits for a person, and every automated action is logged with its reasoning.
Contractor work
LETO records what was agreed and what happened. It does not warrant the work of third parties.
Compliance
Checklists reflect your own configuration. Responsibility for compliance remains with your agency.
Walk through the platform with us
Tell us which tasks your staff repeat. We’ll show you which steps LETO can handle and which need a person.
A walkthrough using your agency’s process.