Questions
Frequently asked questions
Answers about tasks, permissions, integrations, pricing and data handling. Contact us if your question is not covered.
Ask us anything that is not covered here and we will answer in writing.
On this page
Questions by topic
Questions cover the product, integrations, pricing, data and getting started. Open any one to read the answer.
Product and controls
Is LETO a replacement for our CRM?
Which parts of the work does LETO handle on its own?
Can LETO act without a person approving it?
What does LETO cover?
Do residents need to install an application?
Can we keep our own branding in front of residents?
How are landlord approvals recorded?
Does LETO decide who is liable for a repair?
Does LETO certify that a property is compliant?
Can LETO hold client money or run a rent ledger?
Can we speak to other agencies using LETO?
What happens when LETO gets something wrong?
Integrations
Which CRM and property management systems do you connect to?
How does the Reapit integration work?
What does the Microsoft 365 integration cover?
Can reporting cover work we keep in other systems?
Pricing and getting started
How is pricing handled?
Can we prove it on real work before rolling it out?
How do we get started?
Data and security
Where is our data hosted?
Is our data used to train AI models?
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