For letting agents
Keep tenancy paperwork and follow-up moving
LETO tracks tenancy readiness, follows up outstanding paperwork and monitors recorded certificate dates. Applicant management and offer handling remain in your CRM.
Document requests, reminders and tenancy records for UK agencies.
The daily reality
Paperwork and follow-up take staff time
Staff check documents, request missing information and chase responses. LETO can handle the steps you authorise and record what has been sent.
Chasing from memory
Enquiries, referencing and paperwork sit across inboxes and spreadsheets, so progress depends on whoever remembers to follow up.
Email as the record
The history of a let is spread across mailboxes. Staff have to search several threads to check what has happened.
Re-entry at handover
When a let completes, moving it into management usually means typing the same details a second time into a second system.
A tidier process
Keep tenancy paperwork and follow-up together
Record documents, outstanding tasks and responses against the tenancy. Staff can check what is missing and what has already been requested.
Applicant management, viewings and offers stay in your CRM. Connected records depend on the agreed integration scope.
Referencing and tenancy paperwork raised as steps with an owner and a date, then chased until closed.
Compliance dates watched against the tenancy, so renewals open themselves rather than being discovered late.
Handover into management carries the same record forward rather than starting again.
Capabilities
Tasks LETO can support
Review the document requests, reminders, approvals and reporting available for your agency.
Tenancy administration
Tenancies, key dates, documents and renewals raised and chased in one record rather than across folders.
Maintenance
Organise reports, request missing details, prepare approvals and coordinate authorised contractor instructions.
Sales progression
Track milestones and overdue actions. Ask us to confirm release status, supported tasks and plan inclusion.
See it against your own lettings process
Describe your document requests, checks and reminders. We’ll show which steps LETO supports and which need staff approval.
A walkthrough using your agency’s process.